Refund policy
Returns & Exchanges
Wrong size? Changed your mind? It happens. You have 14 days to send it back or swap it for another size, here's how.
HOW IT WORKS
1. Fill in our return form (Greek) or return form (English) within 14 days of receiving your order.
2. Print the form and pop it in with your parcel, or email it to sales@teetertotter.gr.
3. Pack the item securely, the original packaging is ideal, and send it to us within 14 days:
Teeter Totter
26 Georgaki Street
Spata 19004, Greece
4. Once it reaches us we'll check it over and process your refund or exchange. You'll get an email as soon as it's done.
WHAT WE NEED
For a return or exchange to be accepted, the item must be:
-Unworn and unwashed, in perfect condition
-With all original tags still attached
-Returned in its original packaging where possible
Items that come back worn, washed, damaged or without tags can't be accepted, and will be sent back to you.
Swimwear should be tried on over your own underwear.
EXCHANGES
Swapping for a different size or design? Tell us on the form which item you'd like instead. We'd suggest getting in touch first so we can set it aside for you — sizes move quickly.
REFUNDS
Refunds go back to the original payment method within 14 days of us receiving your return.
Original shipping costs are non-refundable.
Return postage is covered by you, for orders within Greece and internationally, unless the item is faulty.
QUESTIONS
Email sales@teetertotter.gr or get in touch.